Privacy policy

GlowFactory is an online wholesale company specializing in party supplies. GlowFactory reserves their right to refuse service to anyone. Visitors using the GlowFactory website and/or purchasing products from the GlowFactory website must agree to the operating policies of GlowFactory outlined in the "Order Information" section of the website, which may change from time to time. By using the GlowFactory website, you agree to all of the terms and conditions of use contained in these Terms of Agreement.

Copyright: You may copy information provided by GlowFactory for your personal use. These Terms of Agreement do not give you any right to reproduce, distribute, transmit, publish, or commercially exploit any information and content contained in Partyglittersonline.com. This precludes e-mailing, faxing, posting to any bulletin board, storage in a database accessible to persons other than yourself, or otherwise making information and content available electronically or otherwise.

We may collect the following information:

  • name
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers
  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

 

1. Privacy policy

1.1 Any information supplied by you will only be held and used for our purposes in order to conduct business with you and to improve our level of service. We will not pass on your details to any third party without your express agreement.

1.2 When you order, we need to know your name, email address, delivery address, credit or debit card number and expiry date. This enables us to process and fulfil your orders and to notify you in the event of any queries. We also request your telephone number which allows us to contact you urgently if there is a problem with your order such as a courier having difficulty in achieving a delivery.

1.3 We will only send you emails or other information where you have given us your consent.

1.4 We shall comply with all applicable European data protection legislation from time to time in place in respect of any personal information relating to you gathered by us.

1.5 You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct them promptly.

1.6 Should you wish to be removed from our mailing lists all you need to do is contact us and all further contact with you will cease.

1.7 We may use technology to track the patterns of behaviour of visitors to our website. This can include using a "cookie" - this a small piece of information that is stored on your computers hard drive by your browser. You can modify your browser to prevent this happening.

1.8 You can control your own privacy settings in the ‘My Account' section (please login). From here you can choose whether you want to receive mailings and emails from us. If you have any questions about privacy please email us.